Bristol Street Motors Ford Stoke

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4.9/5 rating

Outstanding

- Based on 94 verified purchases in the last 3 months

Bristol Street Motors Ford Stoke Verified Purchases

98
Overall
Satisfaction
96
Would
Recommend
4,336
Total
Purchases

Total Active Purchases:

4336

(Verified: 4336)

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My experience at Bristol Street Motors Ford Stoke

I had a great experience at Bristol Street Motors Ford Stoke because the customers service went above and beyond. I needed a car quickly and I wasn't sure if to have PCP or HP and both were explained clearly in full detail and with different costing example. I happen to find a car that day which they secured for me and 4 days later I was driving it away.
The car was perfect for my budget and family needs. Jack took time to go through all the different gadgets and features with me and on the day I was due to pick up my car I had an issue getting there and the Store manager went out of his way to pick my up so I'd be able to get my car as arranged.
Any questions or querys I had were answered professionally and clearly. Jack also discussed and set me up with a service/mot plan and I received a follow up call a few days later to check I was happy with my vehicle.
I will definitely be recommending them to friends and family. Thank you Jack and Zeiko.

Miss Rachael O'Grady
18/12/24
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Good afternoon, Rachael . Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

18/12/24
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My experience at Bristol Street Motors Ford Stoke

The staff at Bristol Street Motors Ford Stoke were good because everything was made ready for me on arrival and everything was explained really well. Very quick and easy car sale.

Mr Robert De Ste Croix
16/12/24
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

16/12/24
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My experience at Bristol Street Motors Ford Stoke

I'd recommend Bristol Street Motors Ford Stoke to anyone because of their excellent customer experience. My dealership representative, Anthony Hargreaves provided exceptional pre and post customer care. He came across as very professional, smart, knowledgeable, honest and attentive to my purchase needs. He kept me updated on the progress of my purchase, managed to extend my warranty and collected me from the rail station when collecting my car. He further made it possible for a minor scratch to be repaired on my windscreen, even having the vehicle collected and returned to me at my home the same day. He certainly made the difference. I'd be happy to return to the Stoke branch in the future, I only hope Ant would still be there. I should also take the opportunity to credit Cluadio who took me on my test drive. Very smart, knowledgeable and good company on the drive.

Mr Matthew L
16/12/24
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Anthony, Cluadio and the team. We hope to see you again soon. Happy motoring, Selina

16/12/24
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My experience at Bristol Street Motors Ford Stoke

I'd definitely recommend Bristol Street Motors Ford Stoke to friends and family because salesman john Taylor sold me four fiestas in the past deals with us in a professional manner listens to my needs.. that’s why we keep coming back

Mrs Carol Pierpoint
14/12/24
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

14/12/24
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My experience at Bristol Street Motors Ford Stoke

I would recommend Bristol Street Motors Ford Stoke to friends and family because they're very friendly and the vehicles sold are to a high standard

Anonymous
13/12/24
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Hi Stacie, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

13/12/24
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My experience at Bristol Street Motors Ford Stoke

I'd like to make a special mention of John Taylor who from my initial enquiry guided me, efficiently and courteously through the process of documentation to completion of the transaction with clear and concise explanations of all the cars instrumentation and operating features. He was always available to advise and answer any questions I had and I can't praise him enough for all his help in making this purchase so easy and straight forward. Please pass on my thanks to John for his care, attention to detail and overall service.

Mr Philip Davies
12/12/24
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Hi Philip, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with John and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith

12/12/24

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Contact

01782 904323

Location

Ford Dealer, Car Dealer, Car Repair And Maintenance Service, Vehicle Inspection Service, and Truck Accessories Store in Stoke-on-Trent, UK

Trentham Lakes, George Eastham Avenue,

Stoke-on-Trent,

ST4 4TU, UK

Hours

Closed


Friday

9:00am - 6:00pm

Saturday

9:00am - 5:00pm

Sunday

10:00am - 4:00pm

Monday

9:00am - 6:00pm

Tuesday

9:00am - 6:00pm

Wednesday

9:00am - 6:00pm

Thursday

9:00am - 6:00pm